Nursing Classroom, Health Assessment Lab & Skills Lab

These spaces are primarily designed for projection by Apple computers and ipads via the Mersive Solstice app on the RMC wifi network, but Windows laptops and Android smartphones/tablets may also connect to the projectors using the app which can be downloaded via the link provided or by going to the website shown on the displays and clicking/tapping on the button to install the app.

The Solstice app is required to connect regardless of device platform as it provides a consistent experience unlike AirPlay.

Basic Operating Instructions

Make sure that your ipad or macbook is connected to the RMC wifi, NOT R-MC Connect or other network and OnGuard is running and Green at the top of your screen for onboarded macbooks.
Turn on the projector with the remote control.
Move the projector screen into place using the up/down buttons on the white wall panel to the left of the whiteboard.

NOTE: In the Nursing Skills Lab, the light switch mounted in the whiteboard near the white control panel must be turned on (i.e. in the up position) to move the projector screen.

Connect your device to the projector in one of the following ways:
- Use the projector remote to select HDMI 2 and connect your device to the white wall panel using an HDMI cable.
- Use the projector remote to select HDMI 1 and then enter the projector’s network address (e.g., 10.10.46.30) in the Solstice Client application on your device. The network address is shown on the screen when the picture of Payne Hall is displayed.
Set the sound on your device and video source to its maximum.
Use the projector remote to adjust the room sound’s volume and to mute or unmute the room’s sound.
When finished, turn down the room volume (to avoid surprising the next presenter) and turn off the projector. You may also wish to turn down the volume on your device.

Connect to a Solstice Display using Mersive Solstice App.pdf

Troubleshooting Steps

Mersive Solstice

Make sure that your ipad or macbook is connected to the RMC wifi, NOT R-MC Connect or other network and OnGuard is running and Green at the top of your screen for onboarded macbooks.
Also try closing the Mersive Solstice app and relaunching in case your app was left running from a previous class or day.
If you have tried the above steps or if no one can share content to the screen, i.e. end users are connected but screen is blank, please call the Service Desk so we can reboot the Mersive pod.
- How to Allow Desktop and Audio Sharing on a Mac
- Connect to the Display using Ethernet

Sound

Make sure that you have screen mirroring turned on after connecting to the Solstice pod to avoid sound cutting out intermittently.
Disconnect and reconnect any cables or adapters, perhaps to an alternative port on your device.
Adjust the volume on your computer’s main speaker as well as in the program playing your video or sound (e.g., in YouTube or iTunes).
Use the projector remote to mute and then un-mute the room’s sound.
Use the projector remote to adjust the room’s volume.
Disconnect your computer from the projector (e.g., remove the cable or stop Solstice client). Make certain you can hear the sound when your computer is not connected to the projector, then reconnect.

Mersive Solstice Pod Troubleshooting Guide.pdf

Remote Shutter Recovery

When the projector is on and displaying content, the "Shutter" button on the remote can be used to turn off the projected image without turning off the projector. Pressing the "Shutter" button again will show the projected image without having to wait for the projector to power on. The button works much like a closing and opening a physical shutter in front of the projector lamp. This technique has often been used in rooms where the projector screen is in front of a writing surface or the projector uses the whiteboard rather than a projector screen. Please note that it is easy to forget that the projector has been shuttered and to leave it in that mode rather than turning it off at the end of a class or at the end of a day.

There are at least two other ways to avoid showing content from the instructor's computer on the projector if the need is not specifically to show "nothing" on the projector. One is to set the instructor's computer to use "extended desktop" mode, or in other words, not to use "mirror" mode. On a MacBook, this can be done by opening System Preferences->Displays and unchecking the option to mirror output. When the computer is using extended mode, individual applications and windows can be moved to the projector as if it were a second monitor, allowing the instructor to view and/or work in another application on the laptop without the student's seeing it.

The third option is unique to Payne Hall and the Solstice pods. Using the Solstice Client app on the instructor's device , the instructor can share one or more application windows on the projector rather than the instructor's entire desktop. When the instructor has entered the on-screen code for the projector into the Solstice Client app on their laptop, they can then choose to share their Desktop or an App Window, much like clicking on the Share button in Zoom offers a choice of sharing individual application windows or the entire desktop. Using this approach, windows can be arranged in any convenient way on the instructor's computer and the projector will only show the window that was selected to be shared.

Nursing Student iPad Setup

Turn on and follow prompts for country and language.
Connect to the RMC wifi network (before December 15th, connect to R-MC) using your RMC email address and password and select Trust if prompted and choose Next.
Choose the do not transfer apps or data option! Do NOT use iCloud transfer at this time. You can sign into iCloud later using your RMC email address and iCloud password.
Please wait while your iPad is activated and provisioned to access nursing resources. Once finished, you will be connected as if a college-owned device which grants you the ability to be connected to Apple Classroom and the Mersive Solstice pods.
- If at any point you forget the RMC wifi network or are prompted to put in your username and password for RMC, you may lose access to some resources.
  - Please get with ITS to fix if this happens.
- Change the private MAC address for the RMC Wi-Fi from rotating to fixed. Instructions
- Turn off "Request Desktop Website" by going to Settings > Safari and scroll down to "Request Desktop Website" to toggle it off for all websites.
Continue with personalizing your iPad as prompted.
The following required apps are pre-installed for you (starting with the Nursing cohort):
- Canvas (student version)
- Apple native apps: Notes, Numbers, Pages, Keynote
- Teams
- Unbound Medicine/Nursing Central (library resource)
- VitalSource Bookshelf (for ebooks from Lippincott)
- Adobe Digital Edition
- *Mersive Solstice
- Google Chrome (be sure to check and set this browser as your default instead of Safari)
  - Go to Settings > Apps.
  - Tap Default Apps at the top of the list of your apps.
  - Tap Browser App to change your default setting to Chrome.
  - There is a bug in iOS version 26.0 where Google Chrome crashes upon load. This is fixed in iOS 26.1.
Please confirm that your iPad is on the correct time zone (EST or EDT depending on time of year) as continued connection to the RMC secure network depends on time being correct.
Please apply Apple's recommended settings on your iPad and smart keyboard to ensure battery performance is optimum.

Please make sure that you do not use the R-MC Connect wifi network or you will not be able to access the Apple Classroom and Airplay resources that you need. Forget if joined by going to Settings > Wi-Fi > select the blue information system icon by "R-MC Connect" and choose Forget network.

To use Bluetooth with Apple Classroom, both the professor and students must have Bluetooth on, be within range (about 30 feet), and be on the same Wi-Fi network. The teacher invites students from the Classroom app, and students accept the invitation by going to their iPad's Settings app, finding the "Classroom" option under Bluetooth, entering their name, and typing the four-digit code shown on the teacher's device.

For students:

Enable Bluetooth and Wi-Fi: Make sure both Bluetooth and Wi-Fi are turned on in Settings.
Connect to Wi-Fi: Join the same Wi-Fi network as the professor.
Accept the invitation: Look for the "Classroom" option under Bluetooth in Settings. It will appear after the teacher invites students.
Follow the prompts: Tap the class name, enter your first name, and type the four-digit code displayed on the teacher's device to join.

For professors:

Open the Classroom app: Create and select a class in the Apple Classroom app.
Invite students: Tap "Invite Students". A unique four-digit PIN will appear on your screen for students to use.
Wait for students to connect: When students successfully join using the code, their names will appear on your device's screen.

Troubleshooting:

No "Classroom" option: If the "Classroom" option doesn't appear for the student in Settings, have them try hard-resetting their iPad or toggling Bluetooth and Wi-Fi off and on.
Ensure proximity: Make sure students are within the Bluetooth range (about 30 feet) of the teacher's device.
Check for updates: Ensure all devices have the latest operating system updates installed.

Installing Mersive Solstice Client App.pdf

Simplied - Connect to a Solstice Display using Mersive Solstice App.pdf

*If the Mersive Solstice app is not on your ipad, you will need to install it before being able to share your screen to a display. For example, at the beginning of the first class, students at each table can go to the IP address for the mersive pod at their table and download the app (the address is displayed as long as the TV is turned on). The same app version is downloaded no matter which mersive pod is used, so it can even be downloaded while in the Skills lab or the debriefing rooms.

Additional Resources

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