Common Solutions and Tips

• Users may not, at any time, unplug or rewire existing equipment. Training prior to presenting is highly recommended. In your Macon Reservation, put in a request for a "pre-event tutorial" given during office hours prior to your event or support during your event by including  AV Equipment under the ITS grouping and/or microphone attributes under the Physical Plant AV grouping. Support during events is subject to the college's Event Policy.

• Batteries for these microphones are supplied by Physical Plant and are stored within a drawer in the Instructor’s Podium within each room that has a wireless mic.

• Handheld and lavalier mics in the Truist Theater, Dollar Tree, Andrews MPR, Birdsong Pavilion (Room 218, Dalton Dining Room 219, and Room 220), Estes Trustees/Worsham Rooms, Copley 100, and Copley 101 rooms are set up and tested prior to an event IF requested in the EMS reservation. Each mic is paired to the receiver in its designated room and will only work in that room. Please do not touch the channel settings or move equipment from designated room. Usage steps follow below:

  1. Turn on the room's AV system using the control panel.

  2. Turn on the microphone(s).

     • Each microphone is already configured to their correct audio group/channels to be received by the A/V system so all that need to be touched is the on/off switch on the microphone after ensuring the AV system is turned on.

     • By design, the microphones will only become live after the AV system is turned on. For each room, controlling the microphone volume/sensitivity is different.

       • For Andrews MPR, SunTrust, Copley 100, and Copley 101 there is a Microphone Level menu option on the AV Panel that can be used to change the volume or mute the device.

       • For the Dalton Dining Room, there is an Audio menu that is used to control the various audio devices’ volume.

       • For Dollar Tree, there are the master room volume controls.

       • For Estes Trustees/Worsham Room there are two black dials near the light switches that control the volume. This system is always live.

• The larger the projector, the longer it will take to warm up and cool down. Please plan for a 5-10 minute warm up time and a 5 minute cool down before the projector is ready for use by the next class/event.

• Please note that projectors are programmed to shut down if inactive for a period of time and will not turn back on until fully cooled down. 

• If your laptop requires an adapter, you may check one out from the library as inventory allows, or request one be purchased through your department/office. ITS does not provide them.

• Fac/staff using a personal laptop (non college-issued) need to onboard it in order to connect to our secure "R-MC" wireless network.

• Guest speakers who requested it through EMS, will be issued a guest R-MC login and password for use on college equipment while presenting.

• Guests may connect to the "R-MC Connect" guest wireless network.

• Guests from a participating eduroam institutions may connect to the secure "eduroam" wireless network using their home institution's email address and password.

PowerPoint duplicate screen does not always automatically switch to extend mode (like it should), meaning presenter view does not start. If you have set up your PowerPoint to use presenter mode and it does not go into extended mode (one screen showing the full screen presentation and the other screen the presenter's version) when you start the presentation, do the following:

1. Exit Slide Show mode.

2. Select Windows + P keys on the podium PC and choose Extend.

3. Restart the Slide Show.

Note that if you exit the slide show for any reason and then return to it, you will need to repeat steps 1-3 again in order to have the notes visible to you.

Another workaround is to unselect presenter mode and then reselect using the following steps:

1. Open the PowerPoint application, click the Slide Show tab.

2. Locate the Monitors group > uncheck Use Presenter View.

3. In the Monitors group, click the Monitor dropdown menu >s elect the specific monitor on which the slideshow should display. 

4. Close the PowerPoint application.

5. Open the PowerPoint application again, locate the Monitors group > check Use Presenter View > click the Monitor dropdown menu> select  Automatic.